key information

Good to know before you go

Book your city tour or day trip directly through our website here. For overnight tours, Please get in touch/fill in this form/click here. Tours go on rain or shine!

Yes, certainly! If you’re open to traveling with others in a group you might be able to join another journey, so please let us know. It’s rare for us to be able to pair folks up all on one trip, though we’re happy to try!

All of our team are fully vaccinated and we adhere to local government regulations and best practice recommendations on an ongoing basis.

Our City Tours and Day Trips are public tours joined by international guests. If you’d rather take one of these exclusively for you and your group for a flat fee of $75, please select the private option during checkout.

We strongly recommend you have travel insurance and that you carefully check that your policy covers all the activities you intend to carry out on your trip. Specific things to look out for might include evacuation and repatriation, medical expenses and emergency treatment, adventure sports, altitude cover, cancellation/curtailment or travel abandonment, and baggage cover.

Medevac insurance will cover only the cost of a daylight evacuation helicopter taking you to the Kigali’s main hospital or airport in a medical emergency. Medevac is only included on trips in Rwanda. Please note that it does not cover the cost of any medical treatment, medical repatriation or any onward travel (such as flying to South Africa for treatment), and we strongly recommend you have a travel insurance policy that covers you for this in case of incident throughout your travels.

Bed and breakfast (B&B) covers the cost of your overnight accommodation and breakfast only. With half board (HB), you’ll have your accommodation, breakfast and dinner covered. Choosing full board (FB) covers accommodation, all meals and soft drinks. You’ll see what is included on each trip as standard and we’re happy to make additions and adjustments as required.

No, unless specified in your quote. Beer is produced locally and is easily available, and gin is made in Uganda. Wine is imported mostly from Europe and South Africa.

We use the best vehicle for each journey. This could be a modest city car to nip around Kigali on a private tour for two, a 8-seater safari vehicle to cross Akagera, a minibus to bring your group across the country in comfort, or even a helicopter if you wish. All our vehicles are clean and orderly and driven by experienced, professional drivers.

The principal differences are accommodation and transport; you’ll always travel comfortably with us but sometimes you might prefer to splash out. Moderate means charming yet simple accommodation, such as a local guest house with a pretty and peaceful garden to enjoy. High will more likely mean a hotel, perhaps with a bar or restaurant onsite and slightly plusher amenities. Luxury accommodation offers more personal service, maybe a pool or spa, and more western-style comforts.

Luxury or 5-star accommodation in Ethiopia and Uganda isn’t likely to be the same standard you might find in Europe and the US. The lodges do offer excellent service and are sympathetic to their environment, but it is usually the breathtaking location that gives them an edge.

Absolutely! Our tours are completely customisable. For example, if you’d prefer a lazy, slow morning enjoying a coffee and the view we’ll suggest an alternative way to spend the afternoon, or if you’d like to extend your trip to cross a site off your bucket list we’ll arrange for it.

If you had a great experience, and feel you’d like to, we do suggest tipping your guide. Between $10 and $30 per guest per day of your trip is considered generous. This is slightly different in the case of gorilla tracking, when we recommend $10-$30 per guest be given to the lead guide and $10-$15 per guest to each porter. Tips are usually given in full directly to your guide at the end of a trip. In restaurants 10% of the total bill is usual. Know that tips will be very greatly appreciated.

Definitely! Whether it’s a luxurious pool day in Kigali, spa treatments in Addis or wandering around Lalibela with a camera in hand, sometimes you want some unstructured time to breathe in, to explore and absorb your surroundings. When planning your trip we’ll suggest when and where would be the best time for you to fly solo.

Yes, Kenya is generally safe for travellers, especially in established safari areas such as the Masai Mara, Amboseli, Laikipia and the coast. These regions are stable, well-regulated and welcome thousands of international visitors each year.

We suggest taking the same sensible precautions you would anywhere else: use registered guides, avoid isolated urban areas at night and keep your valuables secure.

Safari regions, lodges and private conservancies maintain strong security, and Kenya’s main tourist areas remain calm and well-patrolled even during periods of wider political tension. Such tensions tend to be brief, centred around election cycles or demonstrations in Nairobi and other cities, and they seldom impact established safari circuits.

To visit Kenya, most travellers will need to apply for an Electronic Travel Authorization (eTA) (LINK – https://etakenya.go.ke). This costs from US$30 and must be completed before arrival.

For multi-country safaris, the East Africa Tourist Visa (US$100) allows travel between Kenya, Rwanda and Uganda on a single 90-day visa. Citizens of East African Community countries enter Kenya visa-free.

Kenya is a year-round destination. The best time depends on your interests. The dry season (June to October and January to March) is favored by some as the vegetation is clearer and wildlife is easier to spot. If you’re here for The Great Migration, this occurs sometime between July and October, depending on rainfall. The wet season offers a lush landscape, making it a popular time of year with photographers, birders and those who prefer their travel a little more unpredictable.

Coastal areas such as Lamu and Diani stay warm year-round, with the best beach conditions from January to March and July to October, and wetter, more humid weather during the April to June long rains.

Most travellers consider malaria prophylaxis, routine vaccinations (such as tetanus, diphtheria, polio, measles-mumps-rubella and hepatitis A) and, depending on travel history, a yellow fever certificate. There are plenty of pharmacies but we do suggest that you bring all medication you may require with you.

Kenya’s safari areas are well served by medical facilities and most lodges have first-aid staff. Outside the lodges, towns and cities have clinics and private hospitals with good standards of care, though remote areas may require medical evacuation for anything serious.

Comprehensive travel insurance is essential for all travellers and we recommend consulting a travel-health professional before your trip.

Masai Mara for big cats and the Great Migration, Amboseli for elephants and ‘big tuskers’, Laikipia for conservation-focused experiences, Samburu and Tsavo for experiences off-the-beaten-path. Each region offers a different style of safari and we suggest exploring two (or more if you can!).

Safari prices have many variables, including season, lodge, logistics, conservancy fees, and group size. Most safari rates include game drives, meals, park fees and guiding, so the essentials of your experience are covered. You might want to add something extra special, such as a hot-air balloon ride!

As a general guide:

Backpacker (US$150 to 250 per night) — Basic accommodation outside the parks, larger group vehicles and a simple, no-frills way to experience Kenya’s wildlife on a tight budget.

Budget (US$250 to $350 per night) — Simple camps, shared vehicles and an affordable way to explore Kenya’s top parks.

Mid-range (US$350 to $600 per night) — Comfortable lodges, thoughtful touches and a strong balance of comfort and cost.

High-end (US$700 to $1,500+ per night) — Boutique camps, private conservancies for a more intimate safari experience, elevated service and exclusivity.

Ultra-luxury (US$1,500 to $3,000+ per night) — Kenya’s finest lodges, private vehicles, and fly-in access to some of Kenya’s most remote wilderness.

To blend into the landscape and avoid the dust and insects, we suggest you wear light or neutral-coloured clothing, with a warm layer for chilly early mornings, comfortable walking shoes and long socks, a brimmed hat and sun protection.

If you’re taking bush flights, you’ll need to use a soft-sided bag. Binoculars, a reusable water bottle and a light rain jacket are also useful. Many lodges provide toiletries, drinking water and laundry service.

A thoughtful approach to travel helps ensure Kenya’s wildlife and communities thrive. Our partners prioritise conservation, restoration and community, ensuring your trip has a positive footprint. It’s important to respect wildlife-viewing guidelines, avoid exploitative encounters and, if you want a souvenir, to purchase crafts directly from local artisans.

This will depend on your itinerary, which we’ll provide in detail. Usually, your guides, vehicles, accommodation, park entry fees, many meals and soft drinks are included.

Yes! We specialize in creating multi-country journeys and gorilla trekking is a once-in-a-lifetime experience we highly recommend. Extend your holiday in Kenya with a trip to Rwanda (or Uganda) to see the world’s only mountain gorillas in the wild.